How Our Legal Framework Applies to You
When you open an account with us, you agree to the terms that govern how your data is collected, stored and used. We collect only what is necessary to operate your account — your registration details, payment method records (including Touch 'n Go eWallet, Boost and
-
1
GrabPay transaction references), and session activity. Your data is not sold to third parties. Retention periods follow applicable local requirements; once your account is closed and the retention window has passed, personal data is removed from active systems. Cookies are used to keep your session active,
-
2
remember your wallet preference and measure how pages perform — you can manage non-essential cookies through your browser settings. All data in transit is protected by SSL encryption. Where our terms reference eligibility or access, those conditions are governed by local law. Players in Kuantan and
-
3
elsewhere in Malaysia should review these terms before registering, as eligibility depends on your jurisdiction. If you have questions about how a specific clause applies to you, our support team can clarify before you proceed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.